The Zalt Group: Restore & Strengthen Workplace Relations
Zandy Fell is a Director with The ZALT Group. As a workplace conflict resolution practitioner, Zandy’s passion is supporting others to prepare for & participate in difficult conversations. She is an experienced and successful conflict coach, facilitator, mediator and workplace investigator.
She combines a legal and HR background with years “in the trenches” of industrial relations. Proactively she supports people to manage their own working relationships for strategic advantage. Zandy’s comfort in conflict is contagious as she supports others to identify & implement their options during workplace conflict. Her coaching approach supports & challenges to allow clients to reach better outcomes quicker by providing insights and upskilling. Diagnosing the root cause of workplace issues is a strength. She brings a creativity to problem solving which supports the sustainability of resolution plans. Her clients attest to her neutrality and her clear, pragmatic and realistic approach together with an awareness of organisational and interpersonal sensitivities.
Zandy enjoys the challenge of a mixed client base from government departments, Universities as well as significant companies in the retail, hospitality and manufacturing. She is currently honoured to be a Restorative Justice Facilitator with the Commonwealth Ombudsman for the Defence Force and previously for the Defence Abuse Response Taskforce (DART).
Zandy has a Law and an Arts degree from Monash University and later completed a Graduate Diploma in HR. She is a nationally Accredited Mediator (Resolutions Institute), Workplace Conferencing Facilitator and has a Certificate IV in Business and Personal Coaching (International Coach Federation Approved), a Certificate IV in Workplace Training and Assessment as well as a Mental Health First Aid Certificate and a Risk Assessment and Management Certificate.
Currently an Associate at CMA Learning Business School Negotiation Course “Getting to Yes” and “Difficult Conversations” and is a Consultant with the prestigious Triad Consulting Group of Boston in their “Thanks for the Feedback” courses.
Zandy will only work with people who want to have better workplace relationships and those who want to become conflict gurus! Creating change through relationship building, enthusiasm and a demonstrated business rational is Zandy’s proven approach.